Accessibility That Actually Sticks
Three focused service areas built on 25 years of enterprise UX — from compliance audits to AI interface design. I don't just find problems. I help you fix the process that creates them.
Accessibility Audits & Compliance Strategy
The most in-demand service I offer. I evaluate your product against WCAG 2.1/2.2 AA standards using both automated tools and hands-on manual testing with real assistive technology. You get a clear, prioritized roadmap — not a list of abstract WCAG citations.
But I go further than most. I've built accessibility working groups, written internal guidelines, and led cultural change at companies like Dun & Bradstreet — reducing issues by 40% while getting teams to actually care about inclusive design. That's the difference between a one-time audit and lasting compliance.
Who this is for
Mid-market to enterprise SaaS companies facing ADA exposure, planning a product redesign, or looking to mature their accessibility practice beyond one-time audits.
Accessibility Audit
Full WCAG 2.1/2.2 AA review of your product — manual testing, automated scanning, screen reader evaluation, and keyboard navigation testing across your real user flows.
- Manual testing with NVDA, JAWS, VoiceOver, and keyboard-only navigation
- Automated scanning with Axe, WAVE, and Lighthouse
- Findings report with severity ratings (Critical → Low)
- Prioritized remediation roadmap with actionable fixes
- Executive summary for stakeholders
- 30-day follow-up Q&A support
Starting at $3,500
Accessibility Retainer
Ongoing monthly support for teams actively building and releasing product. I integrate into your sprint cadence to catch issues before they ship — and embed the kind of accessibility thinking that sticks without formal training.
- Monthly feature-level accessibility reviews
- Design and code review for new components
- Embedded team coaching through async Q&A and office hours
- Accessibility working group facilitation
- Design system accessibility documentation
- Ongoing WCAG guidance as your product evolves
From $3,000/month
Section 508 Compliance Audit
Full Section 508 and WCAG 2.1 evaluation for government contractors and defense software — with documentation suitable for procurement and compliance reporting.
- Section 508 and WCAG 2.1 AA compliance review
- Voluntary Product Accessibility Template (VPAT) support
- Findings report with procurement-ready documentation
- Remediation roadmap for engineering teams
- Domain-specific evaluation (MES, ERP, industrial UI)
Starting at $8,000
Industrial UX Consulting
UX strategy and design review for manufacturing and industrial software — including shop floor interfaces, mobile workflows, and multi-device environments.
- Shop floor and cleanroom UX evaluation
- Mobile, touch, and gloved operation assessment
- Multi-device strategy (desktop, tablet, AR)
- Error-reduction design recommendations
- High-stakes workflow simplification
Hourly at $175/hr · Project packages available
Section 508 & Industrial Software
Five years designing UX for aerospace and defense manufacturing at iBASEt gave me something almost no accessibility consultant has: real domain expertise in the environments, workflows, and compliance requirements that make industrial software uniquely challenging.
I understand shop floor constraints, cleanroom operations, gloved interfaces, and what it means when a usability error in a manufacturing execution system has real-world consequences. I brought 80%+ adoption in Q1 at iBASEt. I know what it takes.
Who this is for
Defense contractors, aerospace manufacturers, and industrial software companies needing Section 508 compliance, VPAT documentation, or UX improvement for complex shop floor and enterprise manufacturing systems.
AI Interface Accessibility
AI-powered interfaces — smart search, generative tools, intent-driven recommendations, prospect scoring — are creating a new wave of accessibility problems most teams haven't thought about yet. Dynamic content, unpredictable outputs, and complex interaction patterns all introduce unique barriers for users with disabilities.
I co-led AI integration at Dun & Bradstreet, adding generative tools that improved prospecting speed by 20–30%. I understand both the UX and the accessibility implications of AI features at the enterprise scale.
Who this is for
Enterprise product teams adding AI capabilities who want to ensure those features are accessible from day one — not after launch.
AI Accessibility Review
A focused audit of your AI-powered features — smart search, generative content, conversational interfaces — evaluated against WCAG and cognitive accessibility standards.
- Review of AI UX components for assistive technology compatibility
- Cognitive load and complexity assessment
- Screen reader behavior testing with dynamic AI content
- Keyboard navigation for AI-generated interfaces
- Prioritized findings with recommended patterns
Project-based from $4,500
Inclusive AI Design Consulting
Strategic consulting for product and design teams building AI features — ensuring accessibility is designed in from the start, not retrofitted after launch.
- Design review and pattern recommendations for AI components
- Inclusive design principles for generative UI
- Accessibility requirements for AI feature specs
- Usability testing with assistive technology users
Hourly at $175/hr · Retainers available
Not Sure Which Service Fits?
Let's talk for 30 minutes. I'll tell you exactly what I think you need — and be honest if I'm not the right fit.